New customer trying to port back to BT but orders keeps getting cancelled

[licquorice]

I used to live in fear of manual board supervisors!! 😄

[nemu]

I did too but this lady was one of the nice ones 

it was a tough time being an apprentice working on the huge manual board in Cardiff back in the 1970’s the girls would take great pleasure in embarrassing us young boys

[PaddyB · Accepted solution]

Hi @nemu,

Thank you for posting. I'm sorry if you have had problems porting your Number Back to BT. If its been more than 30 days since the number has been stopped, it's unlikely that we will be able to get that number back.

If you send me your details, we'll do our best to try and get that number brought back to BT. 

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[nemu]

Thank you Paddy

replied to you PM with all requested details  and some more !

we have our fingers crossed and look forward to having our faith and support of BT people  restored 

[nemu]

Well done BT 

well done paddyB

big thank you to Nigel (or was it Neil) in Enniskillen who rang me to say they would have one last attempt

I can confirm  that this elderly ex GPO/BT pensioner  is absolutely delighted to have her original number back  on DV

[NeilO]

Hi @nemu It was me who called you. That's fantastic, it was worth a shot and I'm really glad it worked.  You know where we are if you need any help in the future.

Cheers

Neil

[nemu]

Thanks Neil

Your efforts are much appreciated