Pairing bt premium phone to android mobile

[Stain3567]

I have just recently set up my old bt premium phones with my digital voice voice setup.

As part of this, I attempted to bluetooth link a handset to my android phone.

I followed the bluetooth menu options on the handset and first removed the old mobile that was previously paired. I then selected Pair New Device. The bluetooth name Bt Premium 1 was displayed with the default pin. However, on my android, this never appeared on my bkuetooth scan list so I couldn't pair. Any ideas why the bluetooth name would not he visible in Android? 

[jac_95]

Hi Stain3567,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

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[rbz5416]

I seem to recall that new devices don't appear at the top of the Android screen like you might expect, but at the bottom. So you sit there waiting for the new device to pop up, when all the time it was sitting out of view at the bottom of the screen. So try scrolling down the list of devices to see if it's hiding there.