Hi everyone, I had same infuriating time consuming and incredibly inconvenient problem. Yes it was solved by disconnecting the batteries on my two (out of my four) Alexa handsets. Then job done - after reconnecting the Alexa sets it all worked OK again. Another software problem which shouldn’t exist for BT to solve.
Got rid of Alexa phone for Standard handsets problem solved
Many thanks for this, morrig47. Although I'd noticed the dead batteries on one phone I never thought that could be connected. It would be helpful for the user-guide to have some trouble-shooting information.
Thanks for coming to the community and letting us know the advice in this thread helped resolve this for you @riccardoh
Leanne 🙂