I have seen other posts with a similar issue. I joined BT yesterday, the digital phone won't connect to the internet, like I said, shows as "not configured" in the Hub Manager. I spoke with a lovely lady earlier in online chat, as soon as I told her that, she arranged an engineer visit, from reading accounts of other people with the same problem, I'm not sure this will solve it, so writing this just in case it's not fixed by the engineer.
