Digital Voice - Cannot receive all incoming calls (Very frustrating)

[emslack]

hello i have same issue please help odly i can diall out but says number is not accepting incoming callss

[Keith_Beddoe]

I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.

[DavidM]

Hi @emslack and welcome to our community.

Thanks for posting. Are you having this issue on both mobile and lendline calls? Are there any outstanding orders on your account?

Cheers

David

[emslack]

no none oddly a iphone on tesco can call in and can call out to any number but thats all

[DavidM]

Thanks for checking that @emslack 

I'll be happy to take a look at this for you. Check your inbox for my message and drop me over the details.

Cheers

David

[emslack]

done account details in separate message found a email 

[NeilO]

@emslack I'm sorry, we can't help as you're not a BT customer. You'll need to raise this with your service provider.

Thanks

Neil