Hello, this morning (11.50am) I received an unannounced call from 'British Telecommunications' (his words, not mine). He sounded foreign, didn't call me by name, just said 'Maam', even though I am male, and said he was calling because my phone line did not have not an adaquate broadband speed.
I was suspicious because the number he was calling from was my own local area code which is a rural area and I would assume calling from BT would have been somewhere from a bigger area, or maybe a Call Centre number? This made me wonder if it was a fake number. Is this possible? Would BT be calling from my own area code? Can scammers fake numbers and make it look like they are calling from a certain area?
Anyway, he said they wanted to check my internet speed, as BT weren't happy about it, and was going to give me some instructions. I told him I had not signed up to BT Broadband, but he said they wanted to check my internet speed regardless and was going to give me some instructions. I never gave him the chance. When I told him again I didn't have the internet he abruptly hung up, without saying goodbye.
Is this normal BT behaviour? Do you think it was a scam? Would BT be concerned about my phone lines internet speed even though I am not a BT Broadband account holder?
I would be grateful for any advice.
Thank you
