Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MrsMcG
Beginner

on ‎12-05-2023 11h59

1,097 Views
Message 1 of 3

Sharing a landline with another number

For some months now whilst I'm  on a call another person can use the same line, we can actually speak to one another I got his name and number and have had BT out 3 times and they cannot seem to do anything about it, no matter what they do, it never gets fixed.  Has anyone else had this problem and has it been fixed?

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎12-05-2023 12h45

1,071 Views
Message 2 of 3

Re: Sharing a landline with another number

@MrsMcG 

if you have had openreach out and not fixed what appears to be a crossed line then you need more help so have asked forum mods for assistance    they will post here



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
DanielS
Moderator-Retired

on ‎12-05-2023 13h14

1,052 Views
Message 3 of 3

Re: Sharing a landline with another number

Hi @MrsMcG,

I am sorry for the problems that you've had with your phone.

It does sound like a crossed line as @imjolly suggested.

I'm going to send you a private message so we can help you.

Thanks

DanielS

Reply