Sharing a landline with another number

[MrsMcG]

For some months now whilst I'm  on a call another person can use the same line, we can actually speak to one another I got his name and number and have had BT out 3 times and they cannot seem to do anything about it, no matter what they do, it never gets fixed.  Has anyone else had this problem and has it been fixed?

[imjolly]

@MrsMcG 

if you have had openreach out and not fixed what appears to be a crossed line then you need more help so have asked forum mods for assistance    they will post here

[DanielS]

Hi @MrsMcG,

I am sorry for the problems that you've had with your phone.

It does sound like a crossed line as @imjolly suggested.

I'm going to send you a private message so we can help you.

Thanks

DanielS