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MrsMcG
Beginner

on ‎12-05-2023 11h59

1,066 Views
Message 1 of 3

Sharing a landline with another number

For some months now whilst I'm  on a call another person can use the same line, we can actually speak to one another I got his name and number and have had BT out 3 times and they cannot seem to do anything about it, no matter what they do, it never gets fixed.  Has anyone else had this problem and has it been fixed?

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage

on ‎12-05-2023 12h45

1,040 Views
Message 2 of 3

Re: Sharing a landline with another number

@MrsMcG 

if you have had openreach out and not fixed what appears to be a crossed line then you need more help so have asked forum mods for assistance    they will post here



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DanielS
Moderator
Moderator

on ‎12-05-2023 13h14

1,021 Views
Message 3 of 3

Re: Sharing a landline with another number

Hi @MrsMcG,

I am sorry for the problems that you've had with your phone.

It does sound like a crossed line as @imjolly suggested.

I'm going to send you a private message so we can help you.

Thanks

DanielS

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