after the switch to DV, does this mean cheaper bills

[circuitbender]

after the switch to DV, does this mean cheaper bills.

Im thinking that, because the L.Line doesnt exist anymore, ( apart from delivering BB from the FTTC , cab - because its DV over the BB, will I stop being charged a fee for L.Line ?

[jac_95]

Hi circuitbender,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events

To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

[iniltous]

The ‘landline’ will still exist if you are on DV via ADSL or FTTC , and if on FTTP you still have a ‘line’ a full fibre one ….you are receiving the same ‘service’ , telephony , just because the method of delivery is changed is no reason to expect a reduction in price , DV and PSTN are the same price .

If you don’t want telephony at all from BT ( so no phone number associated with your BT broadband ) then you can save £3-£5 as that’s the difference between standalone broadband and the same broadband but with a PAYG telephone service.

[PeterJW]

I don't think that BT are providing the "same service" - most important there is no longer a reliable method of calling emergency services.  DV relies on the connection to the internet via the hub which requires mains supply.  In the event of a power cut we cannot dial 999.  Main reason for having our landline.

[gg30340]

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@PeterJWwrote:

I don't think that BT are providing the "same service" - most important there is no longer a reliable method of calling emergency services.  DV relies on the connection to the internet via the hub which requires mains supply.  In the event of a power cut we cannot dial 999.  Main reason for having our landline.

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You are replying to a year old thread.

Do a search of the forum regarding your concerns.

It has been covered many many times and there is little point in repeating it all again other than to say either you can ask BT for a battery back up if you meet the criteria for a free one or buy a battery back up or use your mobile if you have a signal.

Other than that there is nothing you can do about it as the old exchange system is being turned off whether you agree with it or not.

If you have frequent power cuts complain to your Power Supplier about their poor service and ask them what they will do to keep you connected in a power cut.

As an aside if you have a cordless phone at present, they also do not work in the event of a power cut.