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currently have broadband halo 3+ with digital voice. Also 700 minutes calling plan.
Can I stop the 700 minute plan as barely use the phone but sometimes receive incoming calls so need the landline.
If so do I need to to onto pay as you go?
Thanks Jules
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Re: pay as you go
Thanks for the post and welcome to the Community.
This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.
To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital
If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.
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Hi @polish You can move to pay as you go by following the upgrade path on My BT. I’m on 700 minutes and the cost for pay as you go for me is £2 a month.
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Re: pay as you go
Thanks for your help
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Re: pay as you go
Thanks very much
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Re: pay as you go
Yes the 700 minutes is costing me £8.58 so that would be cheaper thank you,.
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Re: pay as you go
The effective cost of 700 mins can be £3 , the difference between stand alone broadband and broadband with PAYG calls is £5/ month , the difference between stand alone broadband with a 700 mins calls allowance is £8 ( so £3 more ) , PAYG still represents a saving , so if no calls are made , or very few , then PAYG can be worthwhile, but it’s a £3 saving ( not £8 ) with any calls made ( apart from 0800 type calls ) being charged for at 20.9ppm.
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Re: pay as you go
We recon we hardly use the landline phone but still managed to rack up 80 mins in the last month. It's worth checking how many minutes on average you use before going for pay as you go.