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Message 1 of 6

2.4Ghz down on hub

Hi, tried to rescan my WiFi channels and it seems that 2.4Ghz has gone down. In Hub Manager it's grey rather than blue and Netfix on my Sky Q box cannot connect. I've restarted and switched off and on again but it hasn't helped.

Screenshot below. Any thoughts please.

Screenshot_20240720_111043_Chrome~3.jpg

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Message 2 of 6

Re: 2.4Ghz down on hub

I should point out that the issue remained after I saved the changes.

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Message 3 of 6

Re: 2.4Ghz down on hub

Try  a factory reset. Press the button for about 20 seconds until the lights flash.

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Message 4 of 6

Re: 2.4Ghz down on hub

Netflix has started working now but Hub still in the same state as tge image. Will a factory reset change tge hub name or any passwords?

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Message 5 of 6

Re: 2.4Ghz down on hub

Only if you have changed them from the original factory settings.

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Message 6 of 6

Re: 2.4Ghz down on hub

OK thanks.

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