Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
redguy
Aspiring Contributor

on ‎18-10-2023 10h19

1,097 Views
Message 1 of 8

Asus DSL-Ax82u router help??

I am trying to set up the Asus DSL-Ax82u router with BT fttc.

I bought it so I don't have to use the modem. I have plugged it in as the guide states and reset it but it still won't connect to even the Asus router page. I have tried using the BT modem and it still won't connect.

Can anyone help me with this please?

 

0 Ratings
Reply
7 REPLIES 7
imjolly
Distinguished Sage
Distinguished Sage

on ‎18-10-2023 10h20

1,096 Views
Message 2 of 8

Re: Asus DSL-Ax82u router help??

you need to set username to 

bthomehub@btbroadband.com

password anything many just use BT



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
redguy
Aspiring Contributor

on ‎18-10-2023 10h22

1,095 Views
Message 3 of 8

Re: Asus DSL-Ax82u router help??

The router just says 'no internet access '
0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎18-10-2023 10h41

1,072 Views
Message 4 of 8

Re: Asus DSL-Ax82u router help??

https://community.bt.com/t5/Home-setup-Wi-Fi-network/Replacing-BT-Smart-hub-2-with-Asus-DSL-ax82u/m-...



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
rbz5416
Guru

‎18-10-2023 10h44 - edited ‎18-10-2023 10h46

1,070 Views
Message 5 of 8

Re: Asus DSL-Ax82u router help??

 https://community.bt.com/t5/Home-setup-Wi-Fi-network/Replacing-BT-Smart-hub-2-with-Asus-DSL-ax82u/m...

Also make sure you use the RJ11 cable that came with the router & not the one from the BT modem.

Edit: Too slow. 😁

0 Ratings
Reply
jazzy64
Beginner

on ‎18-10-2023 12h12

1,027 Views
Message 6 of 8

Re: Asus DSL-Ax82u router help??

Could also try setting vlan to 101. Hope that helps

0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎18-10-2023 12h21

1,015 Views
Message 7 of 8

Re: Asus DSL-Ax82u router help??

@jazzy64 

that is covered in the links already posted



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
jazzy64
Beginner

on ‎18-10-2023 12h23

1,013 Views
Message 8 of 8

Re: Asus DSL-Ax82u router help??

Yeah just seen it mate apologies

0 Ratings
Reply