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redguy
Aspiring Contributor

on ‎18-10-2023 10h19

1,321 Views
Message 1 of 8

Asus DSL-Ax82u router help??

I am trying to set up the Asus DSL-Ax82u router with BT fttc.

I bought it so I don't have to use the modem. I have plugged it in as the guide states and reset it but it still won't connect to even the Asus router page. I have tried using the BT modem and it still won't connect.

Can anyone help me with this please?

 

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7 REPLIES 7
imjolly
Distinguished Sage
Distinguished Sage

on ‎18-10-2023 10h20

1,320 Views
Message 2 of 8

Re: Asus DSL-Ax82u router help??

you need to set username to 

bthomehub@btbroadband.com

password anything many just use BT



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redguy
Aspiring Contributor

on ‎18-10-2023 10h22

1,319 Views
Message 3 of 8

Re: Asus DSL-Ax82u router help??

The router just says 'no internet access '
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imjolly
Distinguished Sage
Distinguished Sage

on ‎18-10-2023 10h41

1,296 Views
Message 4 of 8

Re: Asus DSL-Ax82u router help??

https://community.bt.com/t5/Home-setup-Wi-Fi-network/Replacing-BT-Smart-hub-2-with-Asus-DSL-ax82u/m-...



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rbz5416
Guru

‎18-10-2023 10h44 - edited ‎18-10-2023 10h46

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Message 5 of 8

Re: Asus DSL-Ax82u router help??

 https://community.bt.com/t5/Home-setup-Wi-Fi-network/Replacing-BT-Smart-hub-2-with-Asus-DSL-ax82u/m...

Also make sure you use the RJ11 cable that came with the router & not the one from the BT modem.

Edit: Too slow. 😁

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jazzy64
Beginner

on ‎18-10-2023 12h12

1,251 Views
Message 6 of 8

Re: Asus DSL-Ax82u router help??

Could also try setting vlan to 101. Hope that helps

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imjolly
Distinguished Sage
Distinguished Sage

on ‎18-10-2023 12h21

1,239 Views
Message 7 of 8

Re: Asus DSL-Ax82u router help??

@jazzy64 

that is covered in the links already posted



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jazzy64
Beginner

on ‎18-10-2023 12h23

1,237 Views
Message 8 of 8

Re: Asus DSL-Ax82u router help??

Yeah just seen it mate apologies

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