BT Full Fibre 500

[PP65]

Just FF 500 installed today, using Wi-Fi Home hub 2 download 390, up load 72 - will the download speed improve?

[iniltous]

What are you using to measure speed , if it’s WiFi rather than a wired device m then the speed obtained is likely to be because of using WiFi , FTTP doesn’t have a training period, it delivers the speed paid for from the outset , if it doesn’t there could be an issue , but that’s almost always the customers kit or the method they use to connect

[PP65]

Thanks I am testing over Wi-Fi (bt home hub 2)

[Keith_Beddoe · Accepted solution]

@PP65 

You would not get the full speed on Wi-Fi, the speeds quoted are for a fast PC connected using an Ethernet cable.

The reasoning behind a faster connection, is that it can be shared by lots of people within the household, not for one user to get the full speed.

This post from  @SeanD may help.

Quote

"I think for the first time ever we are in a situation whereby the speed you can now get through Full Fibre outperforms the capabilities of many devices.  

The Smart hub 2 does not come with Wi-Fi 6 but this is something we are looking to include in our next generation of Hub.  I don't have any info as to when we will launch a new router by Wi-Fi 6 will bring some improvement.

As an example of what I mean in terms of devices not being able to support the full breadth of speed available on Full Fibre 900, take a look at the table below.  This is just for a couple of Apple Smart Phones and Tablets along with  popular Samsung models,

Apple (Smartphones)	Dualband (2.4 & 5Ghz)	Theoretical Max speed on 2.4Ghz connection	Theoretical Max speed on 5Ghz connection
IPHONE SE	Yes	60mbps	300mbps
IPHONE SE 2020	Yes	135mbps	600mbps

Samsung (Smartphones)	Dualband (2.4 & 5Ghz)	Theoretical Max speed on 2.4Ghz connection	Theoretical Max speed on 5Ghz connection
galaxy-s10e	Yes	135mbps	600mbps
galaxy-s10-5g	Yes	135mbps	600mbps

Apple (Tablets)	Dualband (2.4 & 5Ghz)	Theoretical Max speed on 2.4Ghz connection	Theoretical Max speed on 5Ghz connection
IPAD pro 3rd gen (Nov 2018)	Yes	135mbps	600mbps
IPAD pro 4th gen (March 2020)	Yes	135mbps	600mbps

Samsung (Tablet)	Dualband (2.4 & 5Ghz)	Theoretical Max speed on 2.4Ghz connection	Theoretical Max speed on 5Ghz connection
galaxy-tab-s5e	Yes	100mbps	300mbps
galaxy-tab-s6	Yes	60mbps	600mbps

Ethernet should ensure you get the maximum possible speed but I also appreciate that connecting this way is not always possible."

[alistair94]

I recently upgraded to Full Fibre 500 and yes, it is device dependent on wifi. I am using a TP Link router with wifi 6 on 5G and getting 517 down and 63.4 up on wifi on a Samsung S20 phone. My much older laptop gets 221.7 down and 68.2 up.