Can a laptop access the internet by a wired connection to a phone socket?

[WSH]

@giomach  Are you perhaps confusing a computer network connection, (what everybody calls ethernet these days), with the internal telephone extensions?  If so, they are completely different wiring systems.  Phone extensions won't carry ethernet.

[shakey1981]

unless the care home or simllar have a  WIFI network and connection that was installed by BT or EE  and you have a laptop with wifi and the give you the SSID network name and key 

or your using an EE OR BT wifi public app for free as a consequence oh having an account with either @WSH in which casw you will use your BT or EE credentials to login ? 

an yes i know IT ISINT actually installed via your provider rather openreach on behalf of them as long as it uses none cable

[giomach]

Thanks for your continued interest. I have taken on board since messages 2 and 3 that you can't connect a laptop to a phone socket and get the internet. I'm not still arguing that. I'm looking for other ways to get a reliable internet connection for the care home resident, as I said earlier today in message 5, where I listed at the end some of the ideas that I haven't yet given up on.  I welcome any comments on those.

I regret ever mentioning my domestic pre-fibre arrangement, where my computer was connected to the phone via a BT Home Hub 5.  Initially I hoped something similar might work in the care home, but I accept that it won't.  I mentioned my present domestic setup again today in message 5 only to clarify a misunderstanding in message 4, where it was wrongly assumed that my phones were still on the copper wire.  I should  just have let that pass, and let discussion focus on the care home.

[WSH]

@giomach  Even the idea of using a mesh system, (presumably connected to the care-home system), is probably a non-starter.  Speaking as a retired IT tech, the one thing you don’t do is allow unauthorised third-party equipment to connect directly to your network, because you have no control over it security-wise.  I would be very surprised if the care-home allowed it.  (In fact, one place I worked, connecting an unauthorised wireless access point was a sackable offense).

I’ll tell you what might work.  If the mobile signal is good, you can get a 4G or 5G router, that connects via the mobile phone network BUT you would still have to pay an ISP for the connection and 4/5G connection are usually highly limited in the data you can use per month.

@shakey1981  Sorry shakey, I didn't understand a word of that, let alone why it was @me.

[giomach]

@shakey1981 Thanks for replying.  The care home has a wifi network, and we can get the resident's laptop online with it.  But the connection is invariably gone when she comes back to use it.  I have not been able to get any explanation as to why this happens.

Is your second suggestion about using wifi hotspots?  This would not be possible for the resident.  She needs to get the internet in her room.

[licquorice]

There is nothing as an individual you can do to improve the situation, accept that it is entirely in the hands if the care home.

[WSH]

Ah, it's dropping the connection when she leaves it.  Now why didn't you say that before?  It's most likely to be a power saving setting on the laptop.  What OS is it?

[chrisjp]

"When you were switched to full Fibre to the Premises your old copper phone/broadband line would have been disconnected at the exchange, so is no longer operable."

Actually, we made sure that our old wall phone sockets would still be operational under the fibre connection, and so they are, but clearly the broadband doesn't reach them. I suppose it is filtered out by our Smart Hub 2.

I guess what you mean is that you had your telephone extension wiring connected to the green DV socket on the SH2. That will provide a telephone service to all your extensions, but won't provide a broadband internet service because this is now only provided from thew SH2 LAN sockets and WiFi.

[shakey1981]

change they wifi power settings windows 11 here       

windows 10 here

 both  option 1

 change to the Maximum Performance setting 

then see if stil disconnects after not using it for a while if your using wifi 

could be energy saving in lan adapter also

[giomach]

@WSH Ah, it's dropping the connection when she leaves it.  Now why didn't you say that before?  It's most likely to be a power saving setting on the laptop.  What OS is it?

I think it is probably Win 10.  I checked with the resident today and she confirmed that she has never used the laptop without it being plugged in (and the power switched on).  She has switched the laptop off between uses but still keeps the power supply on.  Could the connection be dropped in those circumstances?  I'd have expected all settings to be unchanged while the power is there, and so I've been looking in the network outside the machine for the problem.

Going by @shakey1981 's link to the instructions for changing the wifi power settings, I don't think I want to get into editing the registry on someone else's machine.