<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I cannot log into EE captive WiFi, I think the reason for this is that I have had a previous account linked to my Bt account as I could not claim my by reward for signing up. And when I looked into this problem that was the reason.