Changing name of connected devices

[davidwf15]

OK thanks....but I cannot see any reason to make that feature unavailable in the new hub

I am now with EE but had big problems with their hub (not allowing traffic through the ethernet ports) so they kindly sent me a BT hub which works fine....except for this issue

[mike_snowden]

I'm sure I changed the name of devices through my new fibre hub since it arrived, I definitely did it on the old Smart Hub 2

I can do it through the EE App, but oddly the App is showing only one Ring device (and it was one of those I first changed through the app) but the desktop manager is showing two - camera/doorbell and chime

[davidwf15]

it seems i can do this in the app but no longer on pc web access

w h y ?????