cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
210 Views
Message 1 of 15

Configuring a Smart Hub 3 (residential)

I am now the proud (?) possessor of a SH3 to replace my SH2 in readiness for an upgrade to FTTP. 

In trying to configure the SH3 - and struggling with the built-in User Guide which never seems to work - I've come across two issues:-

1. While using the Hub Manager to do various things with Advanced Settings, from time to time it will try to go to a ..../AppInitScreen page. Given that the Hub Manager simply sits there with its 'bouncing balls', clearly that page is either inacessable or else it does not exist. Does anyone know please what its function is?

2. My existing set-up has the DHCP server turned off and all devices given fixed IPv4 addresses. The SH3 appears to recognise and list any PCs that I attach to the network, but not anything like a printer or NAS etc. So how do I add those devices to the Device list please?

 

0 Ratings
Reply
14 REPLIES 14
204 Views
Message 2 of 15

Re: Configuring a Smart Hub 3 (residential)

1. No idea.

2.The device list is pointless in all BT hubs and bears no resemblance to reality. Why do you need to add any devices to a list that serves no purpose?

0 Ratings
Reply
197 Views
Message 3 of 15

Re: Configuring a Smart Hub 3 (residential)

Well, with the SH2 at least there was the ability to say 'always use this address'  so the Hub did not try to allocate a DHCP one instead

At the moment I have the situation that I have various PCs and printers configured with specific static IPs. That works on the SH2. But swop the sh3 for the Sh2 and turn on the various devices - the PCs appears on the list but not the printers

0 Ratings
Reply
184 Views
Message 4 of 15

Re: Configuring a Smart Hub 3 (residential)

Do the printers still work?

0 Ratings
Reply
180 Views
Message 5 of 15

Re: Configuring a Smart Hub 3 (residential)

Not yet.... 😞

Oh, and did anyone know that the 12V connection on the PSU for the SH3 is smaller than the previous BT models? So now you can't use a BBU Plus any more to keep your router going ...:-(

0 Ratings
Reply
167 Views
Message 6 of 15

Re: Configuring a Smart Hub 3 (residential)

If your printer is not connected to your Smarthub 3 yet why would you expect it to show on the list of connected devices!

Connect it to your SH3 then look at the list of devices to see if it is there.

0 Ratings
Reply
153 Views
Message 7 of 15

Re: Configuring a Smart Hub 3 (residential)

See message 3 - the printers ARE connected and switched-on, but do not appear in the list 🙂

0 Ratings
Reply
148 Views
Message 8 of 15

Re: Configuring a Smart Hub 3 (residential)

The list is pointless.

Does the printer work or not, you have posted conflicting answers 

137 Views
Message 9 of 15

Re: Configuring a Smart Hub 3 (residential)


@licquoricewrote:

The list is pointless.

Does the printer work or not, you have posted conflicting answers 


This thread is pointless! 

0 Ratings
Reply
130 Views
Message 10 of 15

Re: Configuring a Smart Hub 3 (residential)

Yep

0 Ratings
Reply