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Message 51 of 68

Re: Connection cutting out

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@VINC3 

No action needed. The ONT will connect to port 4 of the home hub. You may have to go into the home hub settings and change port 4 to FTTP mode.

BT would have issues a new Smart Hub 2, if your current one does not have the ability to use port 4 as a WAN connection.

The Deco setting can be left as they are.

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Message 52 of 68

Re: Connection cutting out

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@@

@Keith_Beddoe 

Thank you @naylor2006 

At this point, I have no intention of having BT TV.  The broadband is for 3 x Firesticks, 4 x mobile phones, 1 x Tapo external security camera (ethernet to a Deco satellite unit) and various devices such as Nintendo Switches, Chromebooks and tablets.

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Message 53 of 68

Re: Connection cutting out

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@naylor2006 

Thank you very much.  Screenshot taken!

They will definitely be sending new hub, I have already received communications advising me so.

 

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Message 54 of 68

Re: Connection cutting out

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Also bare in mind with Keith said about port 4 a couple posts above, this wasnt required for me on my installation day but then I already had a port marked red with WAN.

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Message 55 of 68

Re: Connection cutting out

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@VINC3 

The Deco units are very good with lots of connections. The app gives good information about where each device is connected, and its signal strength.

I have a few CCTV cameras which prefer 2.4GHz only, so I have configured the separate  guest network to be 2.4GHz only, and allowed local access.

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Message 56 of 68

Re: Connection cutting out

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@Keith_Beddoe 

Thank you very much

So keep the Deco on Access Point for Operation Mode once FTTP has been installed?

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Message 57 of 68

Re: Connection cutting out

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@Keith_Beddoe 

Thank you. Good to know this as I am considered installing another camera and the prospect of having to find another route for an ethernet cable from camera to Deco satellite has been putting me off.

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Message 58 of 68

Re: Connection cutting out

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Yeah, you can leave it in access point mode forever now unless you decide to remove the BT Hub altogether which I think you said based on the info here you wont.

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra
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Message 59 of 68

Re: Connection cutting out

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@naylor2006 @Keith_Beddoe 

Thank you both so very, very much!!!

I have just taken myself up to my son's room and ran a speed test on my phone.  Results below.  Personally, for the package we are on, I think these results are very impressive.  I don't know for sure what they would have been at before, but after everything both of you have done to help today I am very confident you will have improved my set up dramatically.

69.5mbps download 

17.2mbps upload

 

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Message 60 of 68

Re: Connection cutting out

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Yeah you are set up just right for the FTTP coming in now, your kid should hopefully get a vastly improved latency from FTTP even if the actual package throughput speeds are the same. If it is improved in the short term then great too.

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BT900 | Nokia ONT | Ubiquiti ER-X | EETV Box Pro (IP Mode) | Unifi CK2 | 6x Unifi U6+ | 2x Unifi SAK Ultra