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Message 1 of 2

Extra Discs

Can I please order 2 additional discs as I was told that 3 would come as I'm entitled to 3 but only 1 came?

 

Thanks 

 

Joe Turpin-Antonio 

 

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Message 2 of 2

Re: Extra Discs

Hi @BertieBee72,

When you order Complete Wifi you’ll receive a new Smart Hub 2 (if you don't already have 1) and a single Wi-Fi disc. For most households, one disc will provide a strong signal in every room of your home.

If you need them,  you can request up to two extra discs individually via the online troubleshooter. You can also order them by speaking with our advisers. Our systems will help us understand where you need the signal and if an extra disc will help.

Try the online troubleshooter for me and let me know how you get on.
 

Thanks
DanielS

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