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FTTP - whatsapp dropping audio

Hi, we've got a FTTP connection with the following speeds;

upload - 51.3 mbps

download 310 mbps

ping 22 ms

jitter 0.52 ms

packet loss 0

Internet browsing seems to work fine but whatsapp calls frequently cut out or audio drops.  It happens across multiple devices.  Any suggestions on what could be causing the issue.

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Re: FTTP - whatsapp dropping audio

How are you measuring your speeds/stats(device/connection) and which device is having WhatsApp problems? 

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Re: FTTP - whatsapp dropping audio

Hi,  the stats came from an ipad running Speedtest app.   The devices having issues are Samsung telephones and Apple iPhones.

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