Hello, I recently upgraded from Fibre 100 to Fibre 500 and the download speeds I’ve averaged are underwhelming.
On Fibre 100 I averaged 130-150Mbps but with Fibre 500 it’s about 160Mbps-200Mbps, rarely has it ever hit 300Mbps.
I was wondering what other speeds people are seeing with Fibre 500 and Smart Hub 2? Thanks in advance.
What speeds do you get using fast.com or
https://speedtest.btwholesale.com/
Seeing a lot of inconsistencies 150-300Mbps on both. Even standing right beside the hub I’m only getting 350Mbps with the occasionally jump to 400Mbps.
But I think the main issue is the Wi-Fi signal. I live in a small bungalow and the hub is almost central in the hallway but there’s a huge drop off in speed even moving a few steps. This is using Wi-Fi 5 devices that are connected to the 5Ghz band. BT are sending a new Smart Hub 2 as part of the upgrade but I don’t think it will make a huge difference. I might look at 3rd party routers.
Hi. Did you get to the bottom of this?
I've had FF 500 for just over a year and recently - the last few weeks - my download speed is about 35 instead of 500. Upload is about 83 which I think it always has been, so I'm not concerned about that.
i get high 200s , low 300s with a wired connection....once in a blue moon at 4am in the morning i got in the 400s.
prime time i go down to 250.....wired.
i upgraded to 900, and like you speeds hardly went up so downgraded again..
I dont know if the router is the issue, because i know someone who is with the other lot, not openreach
and he gets 900 up and down on his 900 package.
What results do you get using the "Test My Speed" option (see the More menu) in the MyBT app?
You HAVE to used a wired connection not Wi-Fi to get speeds approaching 500mbs
Not if you use the speed test option in the MyBT app as it measures the speed to the hub, not to the device you are using to test