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phunki101
Beginner

‎03-10-2022 18h52 - edited ‎03-10-2022 19h05

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Message 1 of 2

Hub Manager

Hi, When trying to set up access times for my son's Ipad I can't find his ipad within the app but i can see it via hub manager on my PC. i've tried searching for it via the IP address and MAC address but it's not there??? but it's a plain as day on the Hub Manager via PC but you can't change any of the setting via hub manager only with the app. how do i find this device via the app.

Thanks

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Les-Gibson
Guru

‎03-10-2022 22h13 - edited ‎03-10-2022 22h16

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Message 2 of 2

Re: Hub Manager

Depending on what version of iOS it's running, you won't find the MAC. MAC addresses were randomised from (if memory serves) v14 onwards, i.e. it uses a made up one. You may have to disable this if you want to use parental controls.

Private Address-MAC Randomisation (iOS14) Apple de... - BT Community

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