IP address not recognised as in UK

[Elaine1251]

In the last week, suddenly on some previously used websites, I’m being refused access as my IP address is registering as being outside of UK.  Nothing my side has been altered and no one else is using my Wi-Fi.  I’d be grateful for any help as the BT ‘technical’ person I spoke with, told me it was obviously UK registered and could only suggest factory resetting my hub which has made no difference.  Many thanks.

[licquorice]

Are you using a VPN?

[Elaine1251]

Thanks for getting back.  No I’m not, I’m retired and nothing has been changed at all my end.

[licquorice · Accepted solution]

Try disconnecting your hub from line for half an hour or so, that should trigger a change of your IP address.

[Elaine1251]

Thanks I’ll try that tonight.