Hello,
I've got BT FTTH, and I'm regularly getting very short interruptions of service even on devices that are on wired connections.
It's only a few seconds at most, but for instance when I'm playing games online it's enough to get kicked out of the session.
As it might look like an intentional disconnect, I could get banned for this if it happens often enough, which would be annoying especially as it's not my fault.
I don't use the BT Home Hub, as I have the ONT connected directly to my own router (Unifi Dream Machine).
It often reports high latency and/or packet loss events from this connection.
I've had this router for years and it was never an issue when I was with Virgin Media.
Due to the random nature of the occurrences, I don't know if restarting the ONT helps or not, and it's likely the issue might not occur when I'm on a call with customer support...
I had switched from Virgin because BT offered higher speeds at a lower price, but if it's at the cost of reliability, I might have to switch back until other FTTH providers come to my area...
Has anyone else experienced this or now what might be going on?
