New here so bear with me please. I'm currently in the migration process of changing my wifi package from Fibre 100 to Fibre 500. Basically my question is, can I switch off and move my modem during the migration process or do I have to leave it where it is until my new speeds have kicked in?
Sorry, quick follow up question. I have spoken to BT with regards to my upgrade and one operator told me my order was complete and to fully reset my ONT and Hub. I then reported back to BT (different operator) who told me that my order would be complete at 00:00 tomorrow and to ensure my ONT remains on. Have i messed up my migration?
I turned off the ONT when initially was told by the original operator. As you can see I'm a bit of a worrier due to needing an improved connection for my job and am just concerned I may have messed up the process by turning it off and back on.
