No Internet Access when connected to VPN

[ASin]

So I am connecting perfectly to my Hub, however it seems to encounter an issue when using OpenVPN. It comes up with: 

This has really confused me as I had connected perfectly fine to my VPN before the router upgrade. I have tried many things including reinstalling the vpn, restarting and messing with a few settings in the hub admin panel. I'm still lost and I appreciate any help!

[olivergrant]

If all other devices on the network work normally and only the work PC has issues unless the VPN is connected, it’s very unlikely to be a BT broadband problem. It usually points to a DNS or network configuration issue on the computer, especially if the VPN changes routing or DNS settings.

[licquorice]

You are replying to a 4 year old thread!