Hi please my internet at home is very bad so I need help
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This is a customer help customer forum so you need to provide more information about your problem and what you have tried before someone can try and help you
Hi @Jabri
Welcome to the community.
As @imjolly mentioned, if you can give us some further information on what is happening, members of the community can look to help.
There is also some troubleshooting steps available on our Fix a problem with broadband and Wi-Fi page, which includes the option to login to test the line.
Michael