Replacement homehub 2 has not solved my locking-up problem

[shapeshifter]

Good suggestion, Keith

I'm pretty sure they're not, but it's worth double-checking.

[Les-Gibson]

Have you tried disconnecting the USB hard drive it could be on it's way out

[mwparry]

Hi.  I have had many BT boxes and sadly they all suffered from locking up.   I now have a BT pro box which has bee replaced because locking up so does new one.  It is a known issue which does not appear to be one they can resolve or not enough people responding to make it a need to find the problem Malcolm

[Les-Gibson]

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@mwparrywrote:

Hi.  I have had many BT boxes and sadly they all suffered from locking up.   I now have a BT pro box which has bee replaced because locking up so does new one.  It is a known issue which does not appear to be one they can resolve or not enough people responding to make it a need to find the problem Malcolm

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???

That's a TV Box, I thought your problem was with your Smarthub2 Router?

[rbz5416]

@Les-Gibson 

He isn't the OP. 😉

[Keith_Beddoe]

@mwparry 

You are posting on the wrong thread, you need to find the one that deals with TV boxes locking up. This is a home hub issue.

Try this thread https://community.bt.com/t5/YouView-from-BT/BT-TV-Pro-box-problems/td-p/2200158

[Les-Gibson]

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@rbz5416wrote:

@Les-Gibson 

He isn't the OP. 😉

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😳  👍

[mwparry]

Thanks Sorry got confused.  I think the words lock up or alike get me going.  Sorry for error. Malcolm