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Message 1 of 17

Router and Disc pairing

Hi,

I want to extend my Wi-Fi to a building 25m away from the router which I believe is a HomeHub6. I have purchased a Disc and tried pairing it via an Ethernet cable, however it starts fine with a solid blue light but after a few minutes changes to flashing red.

Any suggestions or help would be greatly appreciated?

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Message 2 of 17

Re: Router and Disc pairing

@Leakyrabbit 

Welcome to this user forum for BT Retail phone and broadband customers.

What type of disc have you purchased, as that makes a lot of difference?

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Message 3 of 17

Re: Router and Disc pairing

@Leakyrabbit 

The black discs only work with the BT Smart Hub 2, and the white ones work with any home hub, but you need two of the same type, and one must always be wired to the home hub.

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Message 4 of 17

Re: Router and Disc pairing

If you already have an Ethernet cable running to the outbuilding you could connect a wireless access point (WAP) to the cable in the the outbuilding and this would give you wifi in the outbuilding.

TP-Link do a Wireless Access Point starting at £20 and it is just plug and play. If you want you can change the WAP's SSiD (name) to the same SSiD as your BT hub.

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Message 5 of 17

Re: Router and Disc pairing

Ooops, I have the black one so that is possibly the problem…..

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Message 6 of 17

Re: Router and Disc pairing

That one will only configure and connect wirelessly to the Smart Hub 2. They are loaned out by BT, and need to be returned to them to avoid a charge.

I assume you bought it retail, in which case you need to return it for a refund.

If you already have an Ethernet cable running to the outbuilding, then a wireless access point is all that is needed, as already suggested.

 

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Message 7 of 17

Re: Router and Disc pairing

I suspect the OP is connecting the disc to the hub with a short Ethernet lead before moving it to it's final location as per the instructions with a black disc.

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Message 8 of 17

Re: Router and Disc pairing

I purchased the black one and suspect that it should have been the white one….

 

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Message 9 of 17

Re: Router and Disc pairing

Thank you and i did purchase it on the retail market.

i have been convinced to fit a 4g router but after a week that is sketchy.

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Message 10 of 17

Re: Router and Disc pairing

You would need a minimum of two white ones. One need to be connected to the router all of the time.