I have just changed from a Tp Link router to a Smarthub 2. This morning my daughter was on a Teams meeting for her work and the call disconnected twice in the space of a couple of minutes and reconnected aitself again. the Event Log has the following entries:
Does anyone know if this is a Smarthub problem of a Teams thing?
Thanks in adavance
Mike
10:19:21 | 02 Mar. WHW INFO A station (SmartHub2)IF[5G](C4:E5:32:40:D0:33):STA(D0:37:45:27:0A:82)(Legacy Device) join WHW infrastructure | ||||
10:19:18 | 02 Mar. 2.4G Client disassociate from d0:37:45:27:0a:82 (IP=192.168.1.203) RSSI=0 | Rate=0Mbps | |||
10:19:17 | 02 Mar. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT | ||||
10:19:14 | 02 Mar. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT | ||||
10:19:13 | 02 Mar. Lan IPv6 Neighbour Discovery events: NEIGHBOR_SOLICIT | ||||
10:19:12 | 02 Mar. WHW INFO A station STA(D0:37:45:27:0A:82) leave WHW infrastructure | ||||
10:19:12 | 02 Mar. WHW INFO A station (SmartHub2)IF[5G](C4:E5:32:40:D0:33):STA(D0:37:45:27:0A:82)(Legacy Device) join WHW infrastructure | ||||
10:16:23 | 02 Mar. 2.4G Client disassociate from d0:37:45:27:0a:82 (IP=192.168.1.203) RSSI=0 | Rate=0Mbps |
Solved! Go to Solution.
That just looks like wireless disconnects, perhaps the Smart Hub keeps changing channel?
Try turning "smart wireless" off, and manually selecting a wireless channel.
Another option would be to connect her laptop to the home hub, using an Ethernet cable, eliminating the wireless problem.
Thanks Keith,
I thought that it might be a wireless problem. If I cannot figure an easy way to provide a wired connection I may go back to the Tp-Link router and await the Digital Voice switch over and worry about whether to bother with the Samrthub at that point.
Mike
You may like to try powerline adapters.
https://shop.bt.com/products/tp-link-av600-passthrough-powerline-kit-tl-pa4022p-kit-FTN7.html
They use the mains wiring to carry an Ethernet connection.
There are other models to choose from.
@Keith_Beddoe wrote:
There are other models to choose from.
.......and better in my opinion.
https://www.tp-link.com/uk/home-networking/powerline/
Well my thanks to both of you. I bought a couple of TP-Link power adaptors, with the added bonus that the second one also act as a wifi extender - so far so good.
I will await Digital Voice with a little more condfidence if this set up works well with the Smart hub, otherwise it's back to the trusty Archer AC2100 and no landline.
Mike