TP Link Archer AX 50

[murrell]

Hello,

I have FTTP 500 MB BT fibre on my TP Link Archer AX 50, am getting slow speeds and I'm unsure why.

Doing a download test on a device on the network at a quiet time, I am getting 1.83mb down and 18.1 up. I have disabled QoS on the router as some say this can cause an issue. The router has been rebooted several times but hasn't been reset to factory settings for a few months. No errors, criticals or alerts in the log. 

Is this a known issue with replacing the BT Hub? What troubleshooting steps could I take?

Thanks.

[licquorice]

The graph is showing usage, not speed, and is in MegaBytes.

[TimCurtis]

@murrell 

Which means that at the peak speed you're getting just under your package max  of 500Mbps.