Some more stats from the Bt Hub:
0 Days, 3 Hours 35 Minutes 40 Seconds
9.08 Mbps / 63.54 Mbps
9081 / 64570
6.2 dB / 3.5 dB
0 dB / 22.1 dB
216 MB Uploaded / 4352 MB Downloaded
Smart (Channel 11)
Smart (Channel 36)
Ok, you are not on G.Fast so I can see no reason why your setup doesn't work with the HG612. All the settings seem correct. I'm out of ideas I'm afraid.
@licquorice @When I first plugged the home/smart hub in after the HG612 didn’t work after the reset it took a long time for it to connect? I’m taking 4/5 min to connect. Now it’s almost instant but it wasn’t at first.
Just a quick question. Instead of doing it via my iPhone and Bluetooth, can you connect a PC/MacBook to the UDM Pro LAN port to set it up? If it doesn’t save the settings while doing it via iPhone and App will it have an IP of 192.168.1.1? Just on the mini screen it says something like no IP address or modem detected, please reset your modem. I don’t think it saves the PPPoE when doing it from the iPhone app?
I’ve a UDM and HG612. The app with Bluetooth has never worked setting it up and it’s a known issue that PPPoE has issues with their stuff.
you have to manually set it up wired.
Did you at any stage back it up?
Did you not go through the forgot password to regain control?