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Message 1 of 3

WIFI problem?

Not sure if this is a BT problem but here goes.

I am trying to go into wifi with my samsung galaxy tab4  tablet'

The tablet says wifi connected but when I click on the internet button I get

the message 'SSL connection error - unable to make a secure connection to the server.'

The web site it says its trying to get to is www.btwifi.com:8443/home

I have tried a couple of thing  - reset the time and date - and factory reset the tablet.

Any suggestions?  thanks

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Message 2 of 3

Re: WIFI problem?

You posted a similar question in this link.

Solved: Re: wifi login - BT Community

If you are trying to use your own BT hubs connection you should be trying to connect to your BT hubs SSid (name) and use the wireless password that is found on the label on the BT hub.

If it is BTWifi that you are trying to connect to see the following link as well as the one about your previous thread

What is BT Wi-fi and how do I get it? | BT Help

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Message 3 of 3

Re: WIFI problem?

Thanks. I will check out the suggestions

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