cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,962 Views
Message 11 of 19

Re: WiFi 6 Modem/Router

Go to solution

That's what I thought - thanks for confirming - but I simply can't get the router to generate an Internet connection. Using the app on my phone to set the router up starts the process and connects directly to the WiFi generated by the router, but it then fails. Very frustrating. I assume you just connect the modem to the WAN port on the router? Do you have any other ideas? Thanks for your help so far.

0 Ratings
Reply
2,958 Views
Message 12 of 19

Re: WiFi 6 Modem/Router

Go to solution

Just connect the ONT to the WAN port on the Asus and configure it as a PPPoE connection with username bthomehub@btbroadband.com and password BT

0 Ratings
Reply
2,950 Views
Message 13 of 19

Re: WiFi 6 Modem/Router

Go to solution

Thanks again, but how do I configure it at all when it's not recognised?

0 Ratings
Reply
2,942 Views
Message 14 of 19

Re: WiFi 6 Modem/Router

Go to solution

You configure the router with those settings. No idea what you mean by it's not recognised

0 Ratings
Reply
2,939 Views
Message 15 of 19

Re: WiFi 6 Modem/Router

Go to solution

Sorry for the ignorance. How do you access the router settings to configure it?

0 Ratings
Reply
2,936 Views
Message 16 of 19

Re: WiFi 6 Modem/Router

Go to solution

Here's an idea, try the user manual

0 Ratings
Reply
2,930 Views
Message 17 of 19

Re: WiFi 6 Modem/Router

Go to solution

OK - thanks for your help.

0 Ratings
Reply
2,906 Views
Message 18 of 19

Re: WiFi 6 Modem/Router

Go to solution

Personally I just installed a PPoE WiFi6 access point and disabled the WiFi on the SH2 thankfully a good Black Friday deal came up.

0 Ratings
Reply
2,846 Views
Message 19 of 19

Re: WiFi 6 Modem/Router

Go to solution

I'd just like to say thanks once again. I've now managed to connect the router to the Internet after your advice. Much appreciated.