Wired networknotworking

[Jasperogg60]

Got full fibre a few months ago

not really impressed no different to broadband before really

none of the wired networks I have work now I have two 8 port hubs one upstairs and other downstairs to connect devices around home but doesn’t recognise any

any ideas what’s wrong

[jac_95]

Can you draw a diagram of the network topology please?

Assuming you are using switches when you say 8 ports hubs?

As for 'no different to broadband before really' what package did you go for?

[Devon_Dave]

Maybe worth powering down both the router and the hubs, then power back the hub and then after about 5 minutes power the hubs back up.

Just to make sure all have re-acquired an IP address correctly. 

[Jasperogg60]

I’ll try that I have some ring devices and smart sockets and there can be dodgy when you switch router off some re connect  some don’t 

It took me ages getting some of smart switches connected 

[Jasperogg60]

It won’t let me email a photo

it’s basically a lead from router to a hub/splitter then off that to my devices 

I have two lots of these 

one cable is direct to a ps4 and it doesn’t find it

i was on top grade fibre for a month but I think it’s on lowest package now but I still thought it would be better than fibre to cabinet broadband

[imjolly]

Did you get a new SH2 or still same hub as before?  Assuming you mean switches not hubs have you tried turning off the 5ghz network in hub manager and see if that helps your devices connect to the 2.4ghz network. Assuming they now connect then turn the 5ghz network back on 

I would also try factory reset by pressing recessed button on back and holding for 20/30 secs until hub lights flash and see if that helps your wired connections. Remember to turn on FTTP in hub manager after deset

[spile]

I would check it’s not an ip conflict. Possibly the second router is running a different subnet to the first and one of your hardwired devices has a static ip address set.

[Jasperogg60]

Only got one router sh2

[Jasperogg60]

It’s the sh2

i did try turning 5gh off but that didn’t work 

I will try a full reset when I have time in next few days

thanks

[Jasperogg60]

Tried switching hub off and disconnected for 15mins 

no better

i tried direct connecting a lead to ps4 it won’t conect

it does show up on router as connected to games console but not connecting on ps4