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Message 1 of 6

mesh advice needed

Hello,

I have BT Fibre 1 at 57mbs into my house with no sign of any future upgrades. I currently have a Home Hub 5 connected to 4 whole home discs. The internet into the house is very reliable but the discs are anything but. I have spent so much time reading up on it, running through every possible diagnostic, rebooting and restarting and resetting until I go blue in the face. Sometimes they are totally reliable for a week or two but then the drop outs start again. The reliability of wifi is important to me as I work from home a lot of the time. I'm so fed up with this now that i would like to throw the lot in the bin and start again. My question is, can anyone recommend a good router/mesh system for this package? the choice is overwhelming and whereas I'm happy to spend a reasonable amount to get a good reliable system, I don't want to splash on something that is overkill for a fairly low spec connection. thank you for any advice you can give.

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Message 2 of 6

Re: mesh advice needed

WiFi is inherently unreliable. It is quite possible it is your environment rather than the Whole Home discs that is the problem.

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Message 3 of 6

Re: mesh advice needed

Coming at this from a different eco-system, I'm always slightly on edge with just the number of "whole-home" discs BT users seem to have!  I'm in a new build three bed semi with partition walls, and other than the router I only need a single mesh unit in order to get WiFI around a corner and into the cupboard housing the heating valves (a couple of other devices connect to the unit too...).

Genuinely I would try reducing the number of discs - sometimes less is more!  And be realistic about what speeds you need in various rooms!


I only learn by making mistakes and owning up to them - boy do I learn a lot!
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Message 4 of 6

Re: mesh advice needed

I would adopt the mantra that if a device can be wired, then wire it. I’d say wireless congestion/channel overlap is at the root of your problems.

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Message 5 of 6

Re: mesh advice needed

Thank you so much for the advice. I've disconnected a couple of the disks. Let's see what happens. Really appreciate your words of wisdom.Dave

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Message 6 of 6

Re: mesh advice needed

Thought I'd just pop in here to give an update. Despite everything I tried I could not make the BT Whole Home disks reliable. They'd sometimes go days working fine but then one, two or more disks would drop. I spent more time rebooting the system than using it. In the end, I saw some TP-link mesh devices on sale on Amazon, bought those and they haven't missed a beat since (touch wood). So far very happy wit these. Despite the outcome, thank you for being here with your advice, it is massively appreciated.  

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