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Message 11 of 18

Re: BT Sport Ultimate on Android TV

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There are no known issues with video performance on Fire Stick.
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Message 12 of 18

Re: BT Sport Ultimate on Android TV

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Yes, I have both an Android TV and a Fire TV Stick 4K, experiencing issues with Ultimate on both.

I'll be trying more (I don't normally watch league games on BT but I'll try).

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Message 13 of 18

Re: BT Sport Ultimate on Android TV

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This is bad! I’ll not proceed with the fire stick then! 
it looks like BT can’t work on any streaming device except their own stb 

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Message 14 of 18

Re: BT Sport Ultimate on Android TV

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We don't normally have any issues on Fire Stick devices, and the device is definitely powerful enough to play BT Sport at full 4k HDR. I'll check if we have any regression issues when I'm home next week, but I would definitely recommend the Fire Stick 4k to get the best experience on BT Sport.
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Message 15 of 18

Re: BT Sport Ultimate on Android TV

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Watching spurs arsenal today and it's absolutely terrible. 

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Message 16 of 18

Re: BT Sport Ultimate on Android TV

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I've now purchased a fire stick 4k max and just tried it. Better than chromecast but still juggering.

Really really frustrating!!!!! Please help resolve. 

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Message 17 of 18

Re: BT Sport Ultimate on Android TV

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Try going into settings on the Firestick. Select "Display and Audio". Select "Display". Make sure "Match Original Frame Rate" is on. And "Video Resolution" is set to Automatic. See if that helps.

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Message 18 of 18

Re: BT Sport Ultimate on Android TV

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It looks like Google have pulled an absolute blinder with the update to Android 12! I updated my device this morning, and it's currently playing the full 4k HDR Atmos test stream flawlessly!

I'm removing the quality limit today, but will leave the "trackdown" feature enabled - this will cause the quality to automatically drop if the device drops too many frames. The result will be that devices that haven't updated will see a slightly poorer experience for the first 10-20 seconds before settling on what they had before, whilst devices that have updated will see the best performance straight away.
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