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Message 11 of 15

Re: BT Sport buffers on PC

Excellent! Thanks for confirming. That definitely gives us at least one option to fix this.
I also found a way today to discover when the hardware is struggling to keep up, so that we can automatically adjust the quality accordingly. We'll aim to put this live as soon as possible.
If you don't mind, I may be in touch so that you can confirm it fixes the issue for you?
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Message 12 of 15

Re: BT Sport buffers on PC

OK... so today, I updated my AMD graphics driver, then set up my Norton 360 so it didn't do background checks when I'm watching on Google Chrome.  Working much better now..

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Message 13 of 15

Re: BT Sport buffers on PC

Yeah, no problem.
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Message 14 of 15

Re: BT Sport buffers on PC

OK... after thinking I'd cracked it with updating the graphics driver and disabling the Norton 360 background checks, all of a sudden, the buffering has returned!!! 

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Message 15 of 15

Re: BT Sport buffers on PC

No issues with being contacted to test anything out.

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