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Message 1 of 5

BT Sport monthly pass cancellation

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Hello,

I have had Bt Sport monthly pass for exactly a month now. I have tried to cancel it multiple times but cannot do so. When I go to My Bt and my products, I cannot see it. It has just charged me again today, how can I cancel the subscription

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Message 2 of 5

Re: BT Sport monthly pass cancellation

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Hi @AbdallahMekawy,

Welcome to our Community.

I am so sorry that you haven't been able to get your BT Sport Monthly Pass subscription cancelled. I will need to help you with this and get it stopped. Please, reply back to the private message that I've sent you. When you reply back to it, let me know if you want it stopped immediately or to a certain date.

Thanks
DanielS

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Message 3 of 5

Re: BT Sport monthly pass cancellation

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Hi @AbdallahMekawy ,

Thanks for sending over the details. I can see your message in our queue and we'll get to you soon.

Cheers

David

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Message 4 of 5

Re: BT Sport monthly pass cancellation

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@AbdallahMekawy Thanks for speaking with me today, I can confirm that you're BT Sport has been cancelled.

Neil

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Message 5 of 5

Re: BT Sport monthly pass cancellation

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Can you help me cancel my BT Sport Monthly Pass, I cannot find how to do it and I have been trying for 30 minutes. Please help! Thanks 😅

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