cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,584 Views
Message 1 of 7

BT TV app extra... please help me!

Go to solution

How can I add the BT TV app extra to increase the number of devices?  I'm just going round in circles and not able to order it or add it.  Can someone please help me?  Thank you in advance.

Tags (1)
0 Ratings
Reply
6 REPLIES 6
1,517 Views
Message 2 of 7

Re: BT TV app extra... please help me!

Go to solution

Hi @stef_toonarmy, welcome to the forum and thanks for posting.

We've moved to providing most of the extra channels on Now packages. If you have an old BT TV package the app extra may suit you. If you have a Now package the channels provided by it are accessed via the Now app.

Cheers

John 

0 Ratings
Reply
1,512 Views
Message 3 of 7

Re: BT TV app extra... please help me!

Go to solution

Hi @JohnC2 

Thanks for your reply. I have the ultimate Sports package with BT and Now Sports but the part I'm struggling with is BT Sport.  I have it on my TV but I want to access it via the app on an Xbox and a mobile device at the same time. I can only have 2 devices on mine right now.  Is that fixed by having app extra?   

Thanks !

Stef

0 Ratings
Reply
1,509 Views
Message 4 of 7

Re: BT TV app extra... please help me!

Go to solution
The BT Sport app limits you to 2 concurrent streams, and there's no way to increase that.
If you also have access to BT Sport via a BT TV subscription then you could also watch up to 2 concurrent streams in the BT TV app, giving you a total of 4.
1,491 Views
Message 5 of 7

Re: BT TV app extra... please help me!

Go to solution

Thank you so much for clarifying - there will be 2 very happy lads now!

0 Ratings
Reply
1,485 Views
Message 6 of 7

Re: BT TV app extra... please help me!

Go to solution

At one time you could upgrade BTTV app to be on 4 devices - I assume this is still the case?


@DarrenDevwrote:
The BT Sport app limits you to 2 concurrent streams, and there's no way to increase that.
If you also have access to BT Sport via a BT TV subscription then you could also watch up to 2 concurrent streams in the BT TV app, giving you a total of 4.

 

0 Ratings
Reply
1,482 Views
Message 7 of 7

Re: BT TV app extra... please help me!

Go to solution
Yes, BT TV App Extra allows 4 registered devices, but still only 2 simultaneous streams.