How do I cancel BT sport online

[ScottyMinto]

I want to cancel BT sport but site has no options to cancel terrible online service

[PaddyB]

Hi @ScottyMinto,

Thank you for posting. I'm sorry you haven't been able to cancel your BT Sport online. I'll be able to do this for you.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[bellaboo]

Me too! A

awful online service - only option is to upgrade.

I'm currently on hold with customer services - approximate wait 20 minutes....

why private message? why not help us all with this issue?

[DarrenDev]

Issues need to be fixed on an account by account basis, depending on what state the account is in - there's nothing that could be posted publicly that would help you fix this @bellaboo.
Private message allows account details to be shared, so that the mods can fix whatever state it's in.

[JohnC2]

Hi @bellaboo, it's the BT Sport Monthly Pass that should be able to be managed online. As you were offered an option to upgrade it sounds like it's not the Monthly Pass you have and the customer service team will be able to help you with this.

Cheers

John

[DavidM · Accepted solution]

Thanks for sending over the details @ScottyMinto .

That's been cancelled for you now.

All the best

David