IPC6023 error

[redalien]

I've just had IPC6023 error - tried everything -reset router ( BT box already linked via ethernet cable) reset BT box -nothing has resolved the issue - any suggestions 

[RobbieMac]

Hi @redalien

Thanks for your post and welcome back!  It's good to see you again.

Sorry that you're seeing error code IPC-6023.  Do you get a black screen with the error or is the channel pixelated (along with the error code)?

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie