Discovery + basic, but should be Discovery + premium with my TNT sports subscription

[ChiChibee]

I am active.

However,  active at the basic tier.

I need to be active on the premium tier, because  I have TNT sports.

[Alex_H]

@ChiChibee Thank you for confirming, if it showing as activated on that link already when you try,  please get in touch as one of our guides will need to take a look at your account to help fix the incorrect tier Fix TNT Sports | BT Help

Alex

[ChiChibee]

Thank you.

I called and one of the guides sorted it out.

I had to re activate and after the activation, I was on the discovery + premium tier.

[Alex_H]

@ChiChibee That is great to hear, glad it was sorted quickly for you. Thanks for coming back to share the update.

Alex

[ChiChibee]

For all BT  customers  with TNT sports subscription , who have been activated in the Discovery + basic tier  instead of Discovery + premium. 

Call BT customer service to have it sorted for you!