The BT Sport app is closing on 12th October

[Pru55]

Yep then I spent another 30 mins on hold to be told they cannot cancel it because I have another work order booked for a wire move… which is delayed because of BT… 

[stewarthastings]

Is there a ps5 app for discovery +? 
thanks

[DarrenDev]

@stewarthastings yes - see their list of supported devices here: https://support.discoveryplus.com/hc/en-gb/articles/360018652678-discovery-supported-devices#gaming

[stewarthastings]

Many thanks

[ozsat]

I think it worth mentioning to anyone thinking of buying a device for the Discovery+ app that UHD/HDR was removed from Amazon Firesticks in August and has NOT returned.

UHD/HDR is NOT currently available on SkyQ.

The asset images are labelled UHD - but do NOT play in UHD/HDR on those devices.

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@DarrenDevwrote:

@stewarthastings yes - see their list of supported devices here: https://support.discoveryplus.com/hc/en-gb/articles/360018652678-discovery-supported-devices#gaming

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[Raymondson]

My BT account shows I've activated Discovery+, so I downloaded the Discovery+ App to my iPad, but it asks for my ID and password.  I activated Discovery+ but at no point was I asked to create a Discovery+ account, so I've no idea what ID and password to use.  If I do try to create an account Discovery+ wants me to pay for a plan which I don't need because I understood my BT Sports subscription should cover this.  It's all a complete mess, but hopefully someone somewhere will point me in the right directions as currently I'm thinking the easiest solution would be to cancel my BT Sports subscription and abandon watching sport.

[DarrenDev]

There's no way to activate discovery+ without it asking you to create an account on their web site. If it didn't ask you to create an account then that wasn't activation.
Please try using www.bt.com/sport/activate-discovery-plus and email me at tv.apps@bt.com with your account details if it doesn't work.

[stewarthastings]

Feeling similar, have an old iPad which I use really often for sport, works fine with bt sport still. Discovery doesn’t support the older iOS, it’s literally just streaming video ffs. If I can’t use that anymore then good chance I’ll cancel too

[DarrenDev]

Supporting apps to run on very old devices (yours must be over 8 years old to not support iOS 13) is very expensive, and the number of users on those older devices is tiny - it would cost more to support those older devices than the company would lose if you cancelled your subscription.

[stewarthastings]

Yeah i understand that, that’s fair. YouTube, Netflix, sky go and others  all still currently manage it though ( I get that will probably stop soon too at some point), it might work via the browser but haven’t tried yet, just as a company is free to not do something, equally a person is free to not give them their business either