Unable to cancel BT Sport monthly pass

[JosephSDCosta]

Hi @DanielS,

I am having the same problem. The button comes up but just gives me an error message when I try and cancel. I have no other products with BT. Any help you can offer would be greatly appreciated 

Many thanks

[PaddyB]

Hi @JosephSDCosta,

Thank you for posting. I've moved your post onto its own thread as the last one had been marked as solved. I'm sorry you haven't been able to cancel the BT Sport Monthly Pass. 

If you send me your details, I'll be able to do that for you. I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

[RobbieMac · Accepted solution]

Hi @JosephSDCosta

Thanks for taking the time to send us over your details.

I've sorted out that BT Sport monthly cancellation for you earlier as requested and I have sent you a message, privately, with more info.

As this is all resolved I'll close this off from here.  If you need help or have a question about your services in future feel free to come back on as you're more than welcome 🙂

All the best.

Robbie