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eamonn4
Contributor

on ‎17-09-2022 12h29

1,182 Views
Message 1 of 6

bt sport app

hello can any one help me as I can no longer get the BT sport app on my phone or pc or tablet I get a code  ID003

 

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5 REPLIES 5
DavidM
Moderator-Retired

on ‎17-09-2022 12h41

1,174 Views
Message 2 of 6

Re: bt sport app

Hi @eamonn4 ,

Thanks for posting. Sorry you're seeing the ID003 error message. Have you had the sport app working previously? Did you cancel and then reorder?

Cheers

David

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DarrenDev
Distinguished Guru

on ‎17-09-2022 13h52

1,162 Views
Message 3 of 6

Re: bt sport app

First recommendation is always to follow the steps at www.bt.com/help/id003 - this is the most common error in the app (no current subscription found for the supplied credentials), and can usually be fixed yourself by following the steps given.
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eamonn4
Contributor

on ‎19-09-2022 9h27

1,113 Views
Message 4 of 6

Re: bt sport app

Hello David M Yes I had it working before but now can not get it at all 

 

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paanjii2
Beginner

on ‎19-09-2022 9h35

1,108 Views
Message 5 of 6

Re: bt sport app

You need BT TV to watch BT Sport on YouView. Remember if you're a BT Broadband customer, you can also watch BT Sport for free online at btsport.com and via the BT Sport app on your smartphone or tablet.

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DarrenDev
Distinguished Guru

on ‎19-09-2022 11h03

1,096 Views
Message 6 of 6

Re: bt sport app

@paanjii2 BT Sport hasn't been free for BT Broadband customers for many years, and btsport.com has never been the place to watch it. Also, none of the information you've provided is relevant to this thread.

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