there's a change to your TNT Sports Pack price

[chrisgoates]

I received an email today to my registered email from BT with the above subject.

"Hi **my full name**, the promotion on your TNT Sports Pack App add-on has come to an end, so we’re updating your price.

You’ll pay £15 a month rather than our standard price of £25 a month, a price only available to our valued existing customers.

That’s £10.99 less than buying TNT Sports direct through HBO Max.

Your TNT Sports Pack price will increase to
£15 a month
from 16 October 2026. 30-day rolling contract"

It might be a saving on the standard price but its £15 a month more than I pay at present as for many many years its come as part of my BT Broadband package. I have very rarely used it, about once a year. Do I have to actively cancel something ?

Thanks,

Chris

[imjolly · Accepted solution]

If you don't watch the TNT sports add on then as not in contract from October then phone CS 03301234150 and cancel TNT sports

[chrisgoates]

Thanks to imjolly as the answer was to 'phone them and in brief I was going to be charged £15/month for something that had just evolved over many years, starting I think when I first got BT Broadband BT Sport was included, and I had rarely used.

The long saga for anyone else in my situation is...

I received this email

I phoned them on 03301234150 and immediately it answered the announcement said if you are 'phoning about the recent email about changes to TNT Sports Pack price go online to manage your package. I did this but when I tried to manage my subscription got this

So I called again, no option about this matter so I chose billing and got to speak to a person and explained the email and the future charge and I wanted to cancel. After a lot of misunderstanding including her telling me they hadn't sent the email so it was a scam she put me through to loyalty who after a lot of marketing type questions about the service agreed to cancel the TNT Sports Pack. 

Fingers crossed.

Chris