there's a change to your TNT Sports Pack price

[LR34]

Thank you. I have forwarded it, now, thanks to your suggestion; I wasn't aware BT had a phishing address. I had already reported it as phishing to the site I normally use.

[docdunning]

@iniltous 

Thanks for the reply. 

In the interests of fairness, and to clarify, then - I am on Fibre Halo3+ broadband.  It's £71.41 per month.  I then pay £2.61 per month for payg landline.  So actually £74.02 all-up, but TNT Sports is included for free.

If I then add the £15 for TNT Sports, it's £89.02, which is not a good price these days.

I'm genuinely going to leave if BT will not negotiate, so I'll see what they say.

[docdunning]

@LR34 

I'm not convinced that this is a phishing email.

It's headed up with the last four digits of my account number, and then my email (poorly obfuscated with alternating * characters).  I can't imagine how a phisher would know my account number, unless BT have suffered a hack.

The one odd thing about it is that the links in the email are to a domain intelli-direct.com, which I don't recognise.  I've not clicked any of them.

[iniltous]

Personally I’d take the opportunity to remove Halo3+ unless you do benefit from it , the savings from dropping that likely will more than offset the fact that in your case you now need to pay for TNT sport .
As stated , TNT Sport hasn’t been free for years , but by staying on an out of date legacy broadband package (and paying a premium for doing so ) the benefit was free TNT ….if you had , at some point in the previous years decided the broadband price was uncompetitive , to get it competitive would have required paying for TNT, it was one or the other .
You may still get a cheaper deal with someone else (on the broadband price) but the saving is likely to be relatively small unless you have access to an Alt Net that basically sell below cost to get customers on board.

If by chance you can keep the £15 TNT price and also negotiate a competitive broadband price similar to the new customer prices, that would be remarkably good outcome

[DarrenDev]

@LR34 sorry that you were misinformed, however the email IS genuine.

[DarrenDev]

@docdunning the fact that you were still getting Sport for free means you're on a very old contract price.  I've just checked, and you could reduce your monthly bill by taking our current Sport package.

[remecraftsman]

1. contacted BT billing they  nothing ( Dublin office) about TNT email sent from BT

2. suggested contacting TNT do not have contract with TNT only BT see above

3  Was given TNT with original contract

4 the price you pay has no relevance for broadband or any other service

5 they are now trying to change your contract does this mean you can leave.

6 As far as TNT they are not entitled to your information as you are with BT under  GDPR

7 having paid Nothing for this time i would see it change of contract note with BT 

would like some advice

[garybs29]

---

@remecraftsmanwrote:

1. contacted BT billing they  nothing ( Dublin office) about TNT email sent from BT

2. suggested contacting TNT do not have contract with TNT only BT see above

3  Was given TNT with original contract

4 the price you pay has no relevance for broadband or any other service

5 they are now trying to change your contract does this mean you can leave.

6 As far as TNT they are not entitled to your information as you are with BT under  GDPR

7 having paid Nothing for this time i would see it change of contract note with BT 

would like some advice

---

Why the whole blurb? It's a free extra which can be cancelled without charges if not wanted

[LR34]

Thank you for your response. I am new to the forum so please forgive my ignorance, but are you employed by BT?

[LR34]

I agree. It appeared genuine to me too.